Last Updated: November 1, 2023
1. Introduction
Welcome to our Winter Clothing Rental Service! This document outlines the terms and conditions governing the rental of winter clothing sets, which include the beanies, scarves, gloves, baselayers, winter boots, winter jackets, and winter pants, provided by Arcticles Oy (LLC), operating from Kittilä Airport. Please read these terms and conditions carefully before using our online platform to rent winter clothing. By using our services, you agree to comply with these terms.
2. Rental Process
2.1. Eligibility: To rent our winter clothing sets, you must be at least 18 years old. By using our service, you confirm that you meet this requirement.
2.2. Online Platform: Our rental service is conducted through an online rental platform (Rentle). You are responsible for providing accurate information during the rental process, including personal details and payment information.
2.3. Reservations: You can reserve your winter clothing sets in advance through the online platform. Reservations are subject to availability.
2.4. Collection and Return: All clothing sets are collected and returned at our location in Kittilä airport. You are responsible for arriving at the pick-up and drop-off point at the time specified in your reservation.
3. Rental Terms
3.1. Rental Period: The rental period starts when you collect the clothing set and ends when you return it. Late returns incur an additional charge of 30€ each day.
3.2. Condition of Clothing: You are responsible for returning the clothing sets in the same condition as you received them. Any damage or excessive wear results in additional charges (depending on the level of damage, up to the full replacement value of the item in question). Normal wear and tear is accepted.
Full value of the items:
Beanie: 15€
Tube scarf: 15€
Gloves: 35€
Baselayer bottom: 50€
Baselayer top: 50€
Winter jacket: 110€
Winter pants: 110€
3.3. Cleaning: We handle the cleaning and maintenance of all clothing items. Please refrain from washing or altering the clothing in any way, or in case there is such need, please consult our customer service first at
info@arcticles.fi.
3.4. Lost or Stolen Items: You are responsible for the rented items. If any items are lost or stolen, you will be charged for the full price of their replacement.
4. Fees and Payments
4.1. Rental Fees: Rental fees are clearly stated on our platform. You agree to pay the specified fees for the rental period.
4.2. Additional Charges: Any additional charges, such as late fees or fees for lost or damaged items, will be applied as outlined in these terms and conditions.
4.3. Payment Methods: We accept payment through the methods indicated on our platform, including credit/debit cards and other payment options.
5. Cancellation and Refunds
5.1. Cancellation: You may cancel your reservation free of charge minimum two (2) weeks prior your designated reservation date. Cancellations later than two (2) weeks prior to the designated reservation date incur a cancellation fee of 20€ per set.You may cancel your reservation subject to our cancellation policy, as outlined in these terms and conditions.
5.2. Refunds: If we are unable to deliver your pre-reserved clothing set for any reason, you will be given a full refund. If there is a considerable quality or any other comparable issue with our items, you will be provided with a replacement for the defective item(s). Should you refuse to accept the replacement and wish to cancel your order, in such case you will be given a full refund.Refunds are provided according to our refund policy, as outlined in these terms and conditions.
6. Liability and Disclaimers
6.1. Liability: We are not responsible for any injuries, accidents, or losses that occur during the use of our winter clothing sets.
6.2. Disclaimers: We make no warranties, either expressed or implied, regarding the fitness, quality, or suitability of our clothing sets for any particular purpose.
7. Privacy Policy
Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.
8. Changes to Terms
We reserve the right to amend these terms and conditions at any time. Continued use of our service constitutes acceptance of the revised terms.
9. Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us at karri@arcticles.fiBy using our Winter Clothing Rental Service, you agree to abide by these terms and conditions.
Thank you for choosing us for your winter clothing needs!
Arcticles Oy
Niliharju 2,
95970 Kolari, Finland
Karri Lehtonen
karri@arcticles.fi
+358400749042